Date Released: 04/12/2007

Latest Version: 3.6

Product Cost: 695.00 USD

Author Homepage: Visit HomePage Now

Type of Submission: Shareware

Publisher's Description:
HelpBox is a 100% webbased helpdesk solution that assists in managing all incoming service requests and support calls. HelpBox helps assign these requests and calls to different resources according to priority, problem type and technical skills. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is Web-based, it can be accessed anywhere anytime. HelpBox is fully configurable description_var